Are we allowed to run VMWare on the dedicated servers?

[yjchung]

Subject says it all. Has anyone try to run GSX Server either on Root Server or Windows Server? It'd be nice to consolidate some servers..

[Jason Lee]

I don't see why that would be a problem.

[yjchung]

This is what I got from 1and1 support.


Thank you for contacting 1&1

Your server was not working properly because you were blocked at the switch. This was done becuase you were using VMWARE. This software, when being used, causes the server to be "cut off." The server is now up and running but if you use that software again the problem wil continue. If you have any further questions do not hesitate to contact us.

[Jason Lee]

I don't see why the switch would block you because your running VMware. Perhaps someone else can explain why. It would be nice to be able to use VMware. I guess this is one more reason why I should build my own server and co-locate it somewhere.

[eWebtricity]

They might be using some sort of IP/MAC filtering. Don't you assign different IP's and/or MAC's for each virtual OS?

[yjchung]

Here's the answer from 1&1 support


Thank you for contacting 1&1

the use of vmware is not against our terms and conditions, however the results of using vmware causes a security issue.

A security violation occurs when an ethernet-frame is seen on the
switchport with a source-macaddress different from the one originally
registered on this port - in this case the port is shut down to prevent
further misuse.

if you install vmware and enable bridging a second mac-address from the virtual machine shows up and the port
gets blocked.

You can change how the vmware accesses the network without using bridging, But I'm not sure exactly how to do it.

so as an answer for your question. It's not that vmware isn't allowed its that you cannot have more than one mac address accessing our network.



Having to use NAT mode totally defeats the purpose of running a VMware on a server. I'm cancelling their service and have already notified my CC company to dispute any charges since 1&1 gave me a cripped service with limitations not disclosed when signing up.

[Jason Lee]

Here's the answer from 1&1 support
Having to use NAT mode totally defeats the purpose of running a VMware on a server. I'm cancelling their service and have already notified my CC company to dispute any charges since 1&1 gave me a cripped service with limitations not disclosed when signing up.

You don't actually have the legal right to have your CC company dispute the charges because you agreed to their T&C which includes....

7. HARDWARE AND SOFTWARE CONFIGURATION

All Root Servers must use software configurations that conform with 1&1 requirements. Use of any particular software configuration may be declined at the sole discretion of 1&1. Customers have no right or expectation to receive a hardware or software configuration on their server that is more capable than that which was initially ordered from 1&1, nor can a Customer expect to receive support from 1&1 with respect to the correction of errors caused by mistakes, faulty settings, and installation errors caused by the Customer.

They declined your software configuration (running VMware with bridging). Which is their decision according to their T&C. Although in their position I would probably have made the necessary configuration changes to the switch to allow your additional MAC addresses on that switchport, they decided not to.

I am no lawyer but I do have alot of experiance with contract law and I would strongly recommend you do not attempt to dispute the CC charges because they did nothing wrong on their part and disputing the charges will only make matters worse for yourself. If you do not agree with me feel free to consult a lawyer.


On another note. I realise its not a practical way but you could probably configure the host OS to act as a router. All data for all IPs would be sent to it and would be routed to the appropriate Virtual OS.