ZenPhoto is not working and i need to see LOGS

[kwanbis]

I have a "1&1 Business Package", and i use it to host 4 ZenPhoto web albums.

I installed a new ZenPhoto (on a new folder), but it is not working, it is not creating the thumbnails, for the 144 files uploaded (about 130 MB).

When i try to run some functions, the refresh function, i get "Error 500 - Internal server error. An internal server error has occured! Please try again later."

It's been already 12 hours.

I was recommended to check the logs, but i have no idea of how or where.

Any help? Thanks.

[Highland]

Are you sure you meet the requirements to run the software? The shared hosting servers are often out of date and restrictive

[kwanbis]

PHP + MySQL are the only reqs.

I have been running it in the past.

In fact, zenphoto is one of the pre-configured apps.

[Highland]

I had to ask. Sometimes people don't check.

You might have to ask support for the log files. If memory serves they aren't stored where you can access them.