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View Full Version : German 1and1 (1and1.de) questions


CHIngs
01-09-2006, 10:36 PM
I am planning to buy a server from german 1and1, and I just want to know what is their server activation process after the payment is confirmed.

Like, do they call me? or send an activation email to me? or do I have to call them?

Do they charge VAT on the entire fee?

Is there NO WAY to order a server from the german division if I do not live in germany?

Thanks.

eWebtricity
01-09-2006, 11:45 PM
In the USA their automated system actually calls you and you type in a code they gave you on the web when ordering. It's a pretty decent system and we've always been contacted within 15 minutes each time.

CHIngs
01-09-2006, 11:53 PM
Is it same process their german division also?

What happens if you miss the call?

nullensc
01-10-2006, 04:00 AM
From what I recall they email you when the call failed and provide a link to request a new one - it was a bit fiddly in my case and probably took a couple of hours to complete. But maybe they were having system problems at the time.

CHIngs
01-10-2006, 07:06 AM
How do order if you live outside Germany? Like how do you give the phone number?

eWebtricity
01-10-2006, 08:47 AM
Why not go to the website and attempt to order a server and see what happens or call them direct in the UK? If your not comfortable with any step of the way then cancel it.

aldee
01-11-2006, 08:54 PM
1&1 Germany only accepts clients from Germany and Austria. 1&1 UK only accepts clients from the UK. 1&1 France only accepts clients from France. 1&1 US only accepts clients from the States and Canada. Simple as that :-).

aldee
01-11-2006, 08:54 PM
1&1 Germany only accepts clients from Germany and Austria. 1&1 UK only accepts clients from the UK. 1&1 France only accepts clients from France. 1&1 US only accepts clients from the States and Canada. Simple as that :-).