Slow Server Response?

[j@ckle]

I have been using 1&1 for about a year for primarily domain parking and e-mail services and have just recently started a blog.

The blog is running WordPress, but the response is damn slow. I have contacted technical support (via email & phone) and have not yet received a reply.

I wouldn't think this is common...is 1&1 having problems lately? I am using the business package and wouldn't think I should be experiencing these types of issues. I understand the Developer Package has server priority, but really would hate to spend the money and realize it doesn't make a difference.

And insight would be appreciated.

j@ckle

[C-4 Hosting]

Jackle...

Is every area of the site slow, including back end Admin section? Or is it just when trying to make posts and edit posts?

I have several sites running WordPress and ran into a similar issue. It was when trying to make or edit posts, it would take forever for the process to complete. The problem was all the URL's I had listed for pinging updates. Once I limited it, the site ran much faster :)

[j@ckle]

Yes, all pages are loading slow. I initially thought the same as you. I had way too many URLs in the ping update services list.

I just don't know what else to do. But everytime I hit the site and it's slow I get really upset. :-(

[C-4 Hosting]

Can you post back the URL to your site?

[j@ckle]

Here is the site URL: http://www.voteswagon.com

If you view the page source there is diagnostic information at the bottom of the source. I can't make any sense of it.

I'm also working on a new design at http://test.spirko.net/vw and this is slow as well. And I only have 3 posts or so in the DB.

[C-4 Hosting]

Jackle...

I see exactly what you mean... I'm looking over some things real fast, but it looks to me like your using WP 1.5.2. You might want to think about upgrading to version 2.0 and then see if this helps any.

I'll post back in a few with anything else I find :)

[j@ckle]

Yeah you're right.

www.voteswagon.com = WP 1.5.2

test.spirko.net/vw (http://test.spirko.net/vw) = WP 2.0

Do you think I possible have coding issues? It's just sometimes it works fine...but mostly not.

[C-4 Hosting]

The test site opened up much quicker... BUT... Is the test site on the same server????

Here is what I would do... Upgrade regardless to WP 2.0. Its worth the upgrade and its good to stay current with that stuff...

Also, inside the admin area, once you login, at the bottom of the page SHOULD show how long it took for the MySQL processes to complete. That number is significant here. I couldn't find anything in the code that stood out to me, for possibly being the problem. My thinking is that maybe its taking a VERY LONG time for the MySQL process to complete on this server. Possible reason, too many sites being hosted on this server... There maybe another site on this server hogging up all the MySQL time... Server load on this server might be high alot.

If you can, post back what the MySQL times are... Also, I would be happy to look at the back end for you... You can PM your details if you like and I'll take a look! :)

[eWebtricity]

Wow that is slow. Do you have command line access to the server? Can you run top and/or download the mytop utility to check out the mysql stats?

[C-4 Hosting]

Jackle...

I just looked at the main page of your site and I dont see where it shows how many MySQL processes there were and the time it took to complete. I did however, when viewing the page source, see this...


<!-- 46 queries, 44.990 seconds.


If this is accurate, thats WAYYYY too long.

The first thing I might want to try is activate a CLEAN template. See if your load times run quicker. You have add-ons in your side bar that might be causing the problem also.

If your CLEAN template still loads slow, then its probably server related. If it runs quicker, then I would start loading your side bar add-ons one at a time to see which one *might* be causing the issue.

Let me know if there is anything else I can do to help! :)

[j@ckle]

C-4:

I enabled the default WordPress theme (kubrick) on both the test and live website and the response times did improve slightly.

To answer your previous question, both of the sites are hosted on the same webserver, although the databases are hosted on two different servers.

eWebtricity:

I do have SSH access to the server, although I'm not sure how to check if the MyTop application is installed (or how to install it for that matter!).

Thanks all for your help...

[C-4 Hosting]

If installing the Wordpress default theme didn't improve the speed DRAMATICALLY, then I'm thinking you might want to go eWeb's way with checking MyTop. I'm pretty sure at this point your having issues with MySQL.

More than likely your on a shared server and some other domains are being resource hogs with MySQL

[j@ckle]

I can confirm that. I am on a shared server. Can't really confirm the resource hog statement though...but it seems logical.