PDA

View Full Version : Plesk Login Woes


nextweb
02-12-2005, 06:06 PM
Login fails for admin, reseller and domain users.

The failure does NOT print an error message "login incorrect" it simply reloads or redirects to

https://www.domain.com:8443/login.php3?previous_page=index

The reseller and domain users can recover password info via email, however those entitlements do not resolve the problem.

I recently change the php.ini file to 1) safemode off and 2) register globals on.

Would this affect the php login functions of Plesk? Thanks for any help. Hoping for help from 1and1.

I noticed 1and1 removed there 24/7 Tech Support number from the admin.1and1.com website. Wonder why? :?

David

krawhitham
02-12-2005, 07:52 PM
can you login via SSH and change the password for the user admin for the database psa?

I can still see the # in admin.1and1.com

Call the number below for our free, expert technical support 24 hours a day and 7 days a week.
1-877-HELP-AT-1AND1 (1-877-435-7281)

but do not bother, a recording saying due to the high volume of calls right now please call back later then it hangs up on me